Telcred provides a hosted software service for physical access control, designed and developed from the ground up to leverage the cloud, smartphones, and IP. We believe in reusing existing infrastructure and in open systems which make it easy to integrate with other systems without getting locked in to a single vendor. The Telcred solution is simple to both install and administrate, while providing state-of-the-art mobile features and security. We offer our solution to installers, end customers, and OEMs.

 Cloud service

The Telcred system is provided as a cloud service, meaning that it can be accessed from anywhere and that customers do not need to be concerned with backups, upgrades or server maintenance. Feature improvements are automatically introduced as they become available.

The door controllers connect to Telcred’s servers using outgoing IP communication. Installation is a breeze with one-click connection to the Telcred servers and there is no need to configure routers or firewalls.

  Mobile access

With Telcred Entry it is easy to open doors using our smartphone app. The app connects to the Telcred servers in the cloud, which then tell the correct door to open.

One way of using Telcred Entry is to let somebody else in from a distance, e.g. a delivery or a colleague who forgot their access card at home. Another use is to let users, e.g. temporary visitors, let themselves in, avoiding the hassle of handing out and getting back access cards.

Mobile access can be used as a complement to traditional readers and cards. If there is no requirement for traditional cards, readers are not needed.

  Open and secure

Traditional access control systems lock the buyer into a single supplier. The Telcred solution, instead, connects to IP door controllers over an open API, making it possible to switch to another access control software without replacing the hardware.

The Telcred service also provides modern REST APIs for easy integration with other systems, e.g. Building Automation or Identity & Access Management.

Security has top priority at Telcred. All communication between the servers and the door controllers is encrypted, and smartphones authenticate to the servers using PKI. We also support two-factor administrator login.


With IP-connected door controllers and cloud based management software, the cost of the installation only depends on the number of doors – not where they are located. The solution is as appropriate for a local health care organization with 2 or 20 clinics, as it is for a medium sized company with 5 or 50 branch offices around the world.

Telcred’s solution scales to very large installations, e.g. infrastructure companies with many remote sites. Door controllers keep working even if they are temporarily offline and the software can easily be integrated with workforce management systems or similar. Telcred also provides a feature for delegated access management which can be very useful in large installations with many different organizations requiring access to the facilities.


Telcred has partnered with Axis Communications to offer a joint solution. Axis is the global market leader in networked video with 2 000 employees in more than 40 countries and more than 80 000 installers and resellers all over the world.

Axis is a strong supporter of open standards and interfaces and works with select software companies that can add value to Axis customers through its Application Development Partner program.

In 2014, Axis entered the market for physical access control products with their A1001 Network Door Controller, and it won the Detektor International Award for the best access control product the same year.

The A1001 is installed closed to the door and connects one or two locks with a card reader, REX-device, door monitor and potentially other peripherals.

The A1001 is powered with PoE (Power over Ethernet) so it only needs one cable for both power and network connection.

At installation, it connects automatically to Telcred’s cloud based management system and receives all its settings from there, so there is no need for the installer to log on to the box itself and configure it.


End customers

End customers can buy the hardware and installation from an installer and then sign up directly with Telcred for the software service. All features are available to all customers. The price of the service is calculated and invoiced monthly based on actual number of doors and mobile users.

If at some time in the future the customer would like to change the software, it is fully possible to do so while keeping the already installed hardware.


All installers are welcome to refer customers to Telcred while making money on selling hardware and installation services. However, it is also possible for installers to become Telcred customers and then resell subscriptions to end customers.

Installers pay a modest fixed monthly fee, but pay less per door and mobile user, making it possible for them to make money also on the end customer subscription.


We welcome OEM customers who want to integrate the Telcred solution into their own software, whether it is another security system or e.g. a workforce management system.




Most card / reader combinations which provide a static ID can be used. The Axis A1001 supports OSDP readers over RS485 as well as Wiegand readers. For availability of readers and easy enrollment of cards, we recommend using Mifare readers with OSDP.
The Axis A1001 can power and control up to two 12V locks, which can be configured as fail-safe or fail-secure.

Alternatively, one of the locks can be controlled via a relay.

Two REX (Request to EXit) buttons and one door monitor can be connected to the A1001 door controller.

The door monitor can be configured to generate alarms for door forced open as well as door left open to long.

The person who should be able to open with their smartphone downloads Telcred’s app. The first time the app starts up it will ask for a one time code, which is used to associate the app with the user on the server.

Telcred Remote is a function to open doors directly from the app. The user presses a button to open the door, which sends a command to the Telcred server over the mobile network. After authenticating the device, the server issues a command to the door controller which opens the door. This process requires that both the smartphone and the door controller are online. The reader is not involved in the process, so if only Telcred Remote is going to be used, no reader is necessary.

Telcred Tickets is a separate feature only available in the Enterprise product. With Telcred Tickets the user’s access rights are automatically downloaded to the phone in the form of a digital “ticket”. At the time of access this ticket is sent from the phone to the reader connected to the door controller over NFC. With Telcred Tickets both the smartphone and the door controller can be offline. The reader needs to support NFC and OSDP transparent mode.

After physically installing an A1001 at the door, the installer pushes a button on the door controller which makes it connect to a server provided by Axis. This server then tells it to connect to the Telcred system. All communication is fully encrypted and initiated in the form of outbound IP-traffic, which most firewalls are configured to allow. In other words, there is no need to configure the customer’s firewall or to enter any special settings into the door controller itself.
An offline controller will continue to operate normally and accept valid cards. However, card updates and log data will not be able to be transferred. Also, remote opening with a smartphone requires that the controller is online.

If the controller temporarily loses the connection, it will keep trying to reestablish it and sync data with the servers once it comes online again.

Telcred provides comprehensive REST APIs for integration with external systems. For more information contact us.